Privacy Policy

1. Introduction

Eveandco.my is committed to protecting the privacy of all our consumers. Our privacy policy aims to provide our consumers with a safe and secure online shopping experience. This privacy policy protects consumers providing information through our website and is not intended to protect business information. By shopping on our store, you agree to the collection and use of your information.

2. Collection of Personal Data

2.1 The term "personal data" refers to any information in our possession or control that relates directly or indirectly to an individual to the extent that the individual can be identified or is identifiable from that and other information in our possession, such as name, address, telephone number, date of birth, email address, etc. The types of personal data collected depend on the purpose of collection. We may "process" your personal data by collecting, recording, holding, storing, using, and/or disclosing it.

2.2 Your personal data may be collected from you during your course of dealings with us in any way or manner, including pursuant to any transactions and/or communications made with us.

2.3 In addition, we may also receive, store, and process your personal data provided or made available by any third parties, credit reference bodies, regulatory and law enforcement authorities, for reasons including delivery of our products and/or services, performance of conditions of agreements, and/or to comply with our legal and regulatory obligations.

3. Use of Information

3.1 The personal data provided by you to us or collected by us from you or through other sources as may be necessary for the fulfillment of the purposes at the time it was sought or collected, may be processed for the following purposes (collectively referred to as the "Purposes"):

  • To assess, process, and provide products, services, and/or facilities to you, including any membership/loyalty programs that we offer;
  • To consider and/or process your application/transaction with us;
  • To respond to your inquiries or complaints or resolve any issues and disputes which may arise in connection with any dealings with us;
  • To administer and process any payments related to products, services, and/or facilities requested by you;
  • To facilitate your participation in, and our administration of, any events including contests, promotions, or campaigns;
  • To send you seasonal greetings messages, gifts, newsletters from time to time;
  • To communicate with you and to maintain and improve customer relationships;
  • To maintain and update internal record keeping, files, and contact lists;
  • For internal administrative purposes;
  • For registration for a user account with us;
  • For other purposes required to operate, maintain, and better manage our business and your relationship with us.

You agree and consent to us using and processing your personal data for the Purposes in the manner as identified in this Privacy Policy. If you do not consent to us processing your personal data for one or more of the Purposes, please notify us at the contact details below.

3.2 We will seek your separate consent for any other purposes which do not fall within the categories stated above.

4. Withdrawal of Consent

The collection of your personal data by us may be mandatory or voluntary in nature depending on the Purposes for which your personal data is collected. Where it is mandatory for you to provide us with your personal data, and you fail or choose not to provide us with such data, or do not consent to the above or this Privacy Policy, we will not be able to provide our products and/or services or otherwise deal with you.

5. Protecting Your Information

The security of your personal data is of great importance to us, and we take precautions to ensure that the information you have provided is protected against unauthorized or unintended use, access, or disclosure..

However, we cannot be held responsible for unauthorized or unintended use, access, disclosure, or loss that is beyond our control, including but not limited to cyberattacks such as hacking, spyware, and viruses.

6. Retention of Your Personal Data

Any of your personal data provided to us is retained for as long as the purposes for which the personal data was collected continue; your personal data is then destroyed or anonymized from our records and system in accordance with our retention policy in the event your personal data is no longer required for the said purposes unless its further retention is required to satisfy a longer retention period to meet our operational, legal, regulatory, tax, or accounting requirements.

7. Accuracy of Your Personal Data

We take it that all personal data provided by you is accurate and complete, and that none of it is misleading or out of date. You will promptly update us in the event of any change to your personal data.

8. Your Rights

8.1 To the extent that the applicable law allows, you have the right to request access to, request a copy of, and request to update or correct your personal data held by us. Notwithstanding the foregoing, we reserve our rights to rely on any statutory exemptions and/or exceptions to collect, use, and disclose your personal data.

8.2 You have the right at any time to request us to limit the processing and use of your personal data (for example, requesting us to stop sending you any marketing and promotional materials or contacting you for marketing purposes).

8.3 Accordingly, you can request modification or deletion of your information by notice in writing to inform us of your withdrawal (in full or in part) of your consent given previously to us, subject to any applicable legal restrictions, contractual conditions, and a reasonable duration of time for the withdrawal of consent to be effected. Upon receiving your request, we may require approximately 7 working days to process it. We will notify you of the consequences of us acceding to the same. However, your withdrawal of consent could result in certain legal consequences arising from such withdrawal. In this regard, depending on the extent of your withdrawal of consent for us to process your personal data, it may mean that we will not be able to continue providing our products and/or services to you and that we may need to terminate the existing relationship and/or contract you have with us.

9. Contact Details

If you have any questions about this Privacy Policy, or have any further queries, or would like to make a complaint or data access or correction request in respect of your personal data, you may contact us at the contact details below:

Personal Data Protection Officer

Email: